IntegrAItionFind my starting point

Custom software, AI & automation

Scale the work—
not the team.

We build custom business software, AI agents and workflow automation around your team’s tools and processes. Based in Kuching, Malaysia. Working on site locally and remotely with teams worldwide.

Find my starting point
Your first workflow, built free.

One agreed workflow. Keep it. Continue only if you choose.

For selected businesses. Running costs may apply. Eligibility & terms

After hours on the waterfront

Every lit window is a business still working.

Let’s go inside one of them.

11:42pm

Shutters down. The work isn’t.

Chats, spreadsheets, approvals, follow-ups. It only moves when someone remembers—usually the owner.

WhatsApp · 11:42pm“Any update on this?”

How we work · 1 Map

So we start inside the business.

We sit with your team and trace how work really moves—counter, desk, files—and where it gets stuck.

How we work · 2 Build · 3 Operate

Then we connect it, and keep it running.

One system around the tools you already use—monitored and improved after launch.

The next morning

The work moved overnight. The owner went home.

Follow-ups sent, records updated, the quote ready for approval. Decisions still wait for a person.

CounterEnquiries arrive
DeskQuote waits for approval
FilesHistory, stock, policies
The Kuching waterfront at midnight in the rain, three windows lit in three different shophouses

Build files · reported workflow results

Other windows we’ve already lit.

Three businesses. Three systems. What changed once the work stopped depending on someone remembering.

See every build file →

Build file 01 · Clinic

83%less daily owner admin, estimated

Clinic Operating System

Visit and follow-up records structured, reminder context prepared, exceptions flagged—in one private workspace.

60 days to launchRead the build file →

Build file 02 · Outbound sales

10minutes of daily reconciliation, typical

Sales Command Center

Leads assigned, call outcomes recorded, next steps visible, commercial decisions routed to managers.

30 days to launchRead the build file →

Build file 03 · Restaurant operations

<5minutes of owner reporting admin, owner-reported

Restaurant Intelligence System

Wukong helps guests choose a pairing. Staff track orders through kitchen checks and daily close. AI assists the separate owner-reporting workflow.

Working custom POSRead the build file →
What we’d build for

Control by design

The system does the routine. You make the calls.

Routine work finishes on its own. Anything with money, risk or judgement waits for a person—with the evidence attached.

  • PrivateYour own environment, data and workflow.
  • ApprovalRefunds, pricing and exceptions wait for you.
  • EvidenceEvery answer shows where it came from.
  • Existing toolsChecked before anything is replaced.
  • Scoped accessOnly the people and data the workflow needs.
  • OperatedMonitored and improved after launch.
Tonight · 11:42pm3 need you · 0 handled

Needs your decision

Handled automatically

Forward deployed engineering

Your first workflow,
built free.

We solve one agreed operational problem, test it with your team and hand it over. You keep the agreed workflow. Continuing with us is your choice.

Find my starting point

For selected businesses. Running costs may apply. Eligibility & terms

01

AI consulting

Find the first workflow worth improving. We work with your team to map the problem, compare the options and build a useful first system.

02

Workflow automation

Connect your CRM, spreadsheets and business tools so each request reaches the right person, with a clear next step and fewer repeated updates.

03

Custom business systems

Build a private workspace around your records, roles and decisions when separate tools no longer fit how your business works.

04

Private AI & local LLMs

Use AI with confidential client files and company knowledge. Choose where processing happens and who can access the information.

No implementation bill. No obligation to continue.

  • No implementation bill

    The agreed first workflow stays free, even if it succeeds. No automatic retainer.

  • Keep the delivered workflow

    Keep the agreed access, usage rights and handover whether or not you continue.

  • 30-day defect cover

    Report in-scope defects within 30 days of accepted handover. New features are separate.

Read the eligibility and commitments
Aaron, founder of IntegrAItion
Aaron · Founder · Forward Deployed Engineer · Kuching

Founder-led delivery

Why I started IntegrAItion.

“The business had AI tools. It did not have an AI system.”

I trained as a software engineer, then worked in sales and built businesses—so I’ve been on both sides: building systems, and answering for customers, staff, costs and the gaps between tools.

Clients work directly with me from diagnosis through operation—on site or remotely, inside the workflow, and still there after launch.

AaronAI Solutions ArchitectLinkedIn →

The practical questions

Straight answers before you call.

Ask the assistant anything about how we work, costs, timelines or your industry.

Instant answers in English · questions in BM or 中文 welcome · ask for our contact options to reach the team
How long does setup take?

The examples on this site launched in 14–60 days. Your timing depends on the tools, data, approvals and risk involved. We confirm the first milestone before building.

Is our data safe?

Before building, we agree what data the system can use, who can access it, where it is processed, how long it is kept, and which actions need human approval.

Can it work with our existing tools?

Often, yes. We check whether your tools can share data reliably before proposing a build. If an important tool cannot connect safely, we suggest a practical workaround—or tell you not to automate that step.

What do we own when the system is live?

Ownership, access, source code, accounts, hosting, data export and offboarding are written into the proposal before building. Nothing important is left implied.

What if something breaks?

Before launch, we agree who is alerted, what stops, and what people do instead. If the system is unsure or a connected tool fails, sensitive actions return to a named person while we fix the problem.

Can it handle Malay, Mandarin and other languages?

Yes. We test Malay, Mandarin, English and other required languages with your team before launch, including important terms and cases that must go to a person.

Do our staff need training?

Usually very little. We build around the tools and habits already in use, then train the people who will run the system and handle exceptions.

How do you decide what to build first?

We follow the real workflow, find where work repeatedly stalls, and choose the smallest useful system that can improve it. Scope, milestones, responsibilities and success measures are agreed before building.

Why not just hire someone instead?

Sometimes hiring is the right answer. We are useful when the real problem is a repeated workflow, scattered information, and coordination that should not depend on one more person remembering every step.

What does the first call look like?

We ask about your operations, find the gaps, and tell you exactly what we’d build. No pitch deck, no hard sell—just a straight conversation.

The next morning · Your first workflow, built free

Find the first workflow worth fixing.

Bring one recurring problem. We’ll check whether it fits the free first workflow. Further work is your choice.

Find my starting point →See the build files